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Negotiating for Results (Audio)
$49.00In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Initiate and lead applied research (BSBRES801)
$900.00This unit describes the skills and knowledge required to plan, conduct and report on applied research to influence strategic practices and outcomes within an organisational context. The unit also covers constructing an applied research strategy, using a range of applied research techniques, and analysing and presenting findings. It applies to leaders or managers using applied research to ensure learning can enhance individual, team and organisational performance. The intended purpose and approach to applied research may vary across a range of contexts and organisations. In this unit, the focus is on applied research to attain improved organisational outcomes. No licensing, legislation or certification requirements apply to this unit at the time of publication. -
Implement information and knowledge management systems (BSBINS501)
$600.00This unit describes the skills and knowledge required to organise training for an information and knowledge management system and to implement the use of the system. The unit applies to individuals who are responsible for ensuring relevant information and corporate knowledge are retained, accessible and improve business outcomes. It applies to information and knowledge management systems that comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders. No licensing, legislative or certification requirements apply to this unit at the time of publication.