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Microsoft Excel 365: Part 1: Finalizing Workbooks
$49.00In this course you will learn how to use comments , manage worksheets, and change view options. -
Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Measuring Training Results
$49.00In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Microsoft PowerPoint Online: Working with SmartArt
$49.00In this course you will learn how to create, modify, and format SmartArt. -
Microsoft OneNote Online: Working with Notes, Part Two
$49.00In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools. -
Story Marketing for Small Businesses
$49.00This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action. -
Certificate IV in Governance (BSB40915)
$4,900.00In this course you will learn the importance of establishing good policies, and continuously monitoring that they are being implemented properly. You will identify the mechanisms required to ensure appropriate accountability for directors, elders and trustees to enhance the prosperity of the community/business, to ensure its viability and sustainability and to serve its members with probity and due diligence. COURSE DETAILS -
Microsoft Skype for Business 2016: Getting Started
$49.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information. -
Microsoft Word Online: Inserting Objects
$49.00In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables.