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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Excel 365: Part 1: Finalizing Workbooks
$49.00In this course you will learn how to use comments , manage worksheets, and change view options. -
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Microsoft Excel Online: Working with Data
$49.00In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
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Microsoft PowerPoint Online: Getting Started
$49.00In this course you will learn how to get started with PowerPoint Online, create, edit, and view presentations, and get help in PowerPoint Online. -
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Introduction to HTML and CSS Coding Part 2: Responsive Web Design
$49.00In this course, you will learn how to use flexible layouts, media queries, and flexible media. -
Certificate IV in Leadership and Management (BSB40520)
$3,925.00GEM College aims to bring the “mind of the manager” into alignment with “the soul of the leader”. This is like teaching eagles to fly in formation – a powerful combination! In this course you will learn to identify barriers to your leadership, and the importance of contextual leadership. You will also learn about the personal skills and the systems and resources that are needed to support your business, club, community organisation or local school. COURSE DETAILS / ENQUIRE -
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Windows 10: May 2019 Update: Windows Settings and Storage
$49.00In this course you will learn how to use the updated Settings app, and use the updated Storage settings. -
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Microsoft Skype for Business 2016: Working with Messages and Contacts
$49.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.
