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Evaluate a training program (TAEDES505)
$600.00This unit describes the skills and knowledge required to evaluate a training program, by measuring the effectiveness of training in meeting workforce performance needs and capability requirements. In a NVR/AQTF context it can contribute to the continuous improvement cycle within a registered training organisation (RTO). It applies to those who have responsibility for delivery and assessment strategies in the training programs of an organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Introduction to HTML and CSS Coding Part 2: Performance and Organization
$49.00In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code. -
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Microsoft Word Online: Working with Images
$49.00In this course you will learn how to insert images, resize images, and adjust image appearance. -
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Developing a Training Needs Analysis
$49.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
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Conducting Accurate Internet Research
$49.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
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Microsoft Skype for Business 2016: Customizing Skype for Business
$49.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Skype for Business 2016: Getting Started
$49.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.






















