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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Graduate Diploma of Strategic Leadership (BSB80320)
$11,980.00If you are able to imagine the future, are a high level thinker, with the ability to influence others this qualification will assist you to add structure to your goal setting ensuring your organisation implements its vision in a co-ordinated, unified manner. COURSE DETAILS -
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Develop organisational policy (BSBSTR503)
$600.00This unit describes the skills and knowledge required to develop and review policy in an organisation. It covers anticipating and confirming the need for policy development or review; planning the policy development process; gathering and analysing information; determining policy direction; and drafting, releasing and promoting policy. The unit applies to managers who draft and review policy that is formulated to facilitate the implementation of decisions made by senior executives, business owners and boards of management or similar. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Teams: Customizing Channels
$49.00In this course you will learn how to customize channels, and add tabs and connectors to a channel. -
Certificate IV in Entrepreneurship and New Business (BSB40320)
$4,250.00Establishing good policies, and continuously monitoring that they are being implemented properly are inter alia important cornerstones of successfully managing a small business. The Certificate IV in Entrepreneurship and New Business enables students to learn the importance of this, while also learning how to establish and operate a business; a new venture as part of a larger organisation; ensure its viability and sustainability; learn how to solve a range of unpredictable problems; and analyse and evaluate information from a variety of sources. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS / ENQUIRE -
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Manage a supply chain (BSBPRC504)
$600.00This unit describes the skills and knowledge required to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives. It applies to individuals who are responsible for managing a supply chain in an organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. -
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Manage innovation and continuous improvement (BSBSTR601)
$1,000.00This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. The unit applies to individuals with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication.
