-
Manage personal health and wellbeing (BSBPEF401)
$490.00This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs). The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. -
An Environmental Audit Primer
$49.00This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$49.00In this course you will learn how to create and modify tables, sort data, and filter data. -
Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts
$49.00In this course you will learn how to create and modify tables and charts. -
Microsoft Excel 365: Part 1: Getting Started
$49.00In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online.