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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Word Online: Inserting Objects
$49.00In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables. -
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Microsoft OneNote Online: Working with Notes, Part One
$49.00In this course you will learn how to use formatting tools, and add images, tables, and other elements to a notebook. -
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Working with the Media: Creating a Positive Working Relationship
$49.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Certificate IV in Business (BSB40120)
$3,500.00The Certificate IV in Business will enable you to maximise your use of digital technologies and develop your – critical thinking; business relationships; and communication strategies. Or you can select one of 9 specialisations (big data, administration, sustainability, leadership, finance, procurement, records and information management, cyber security or operations). Our enrolment team will help you to select an option that will equip you with an arsenal of skills that is a great match for your actual/intended job role. COURSE DETAILS / ENQUIRE -
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Time Management: Get Organized for Peak Performance (Audio)
$49.00In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
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Project Management: All You Need to Know
$49.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project.
