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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Facilitate e-learning (TAEDEL501)
$600.00This unit describes the skills and knowledge required to establish, facilitate, monitor and review e-learning delivered via electronic media. It applies to individuals who use a range of specialised, technical and training competencies to engage with learners and others to facilitate e-learning No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate IV in Governance (BSB40915)
$4,900.00In this course you will learn the importance of establishing good policies, and continuously monitoring that they are being implemented properly. You will identify the mechanisms required to ensure appropriate accountability for directors, elders and trustees to enhance the prosperity of the community/business, to ensure its viability and sustainability and to serve its members with probity and due diligence. COURSE DETAILS -
Diploma of Marketing and Communication (BSB50620)
$6,800.00This qualification reflects the role of individuals who use a sound theoretical knowledge base in marketing and communication and who demonstrate a range of skills to ensure that functions are effectively conducted in an organisation or business area. Typically, the individuals would have responsibility for the work of other staff and lead teams. This qualification applies to individuals in full-time marketing roles, as well as those who are responsible for an organisation’s marketing in addition to other duties. COURSE DETAILS / ENQUIRE
