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Facilitate e-learning (TAEDEL501)
$600.00This unit describes the skills and knowledge required to establish, facilitate, monitor and review e-learning delivered via electronic media. It applies to individuals who use a range of specialised, technical and training competencies to engage with learners and others to facilitate e-learning No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Negotiating for Results (Audio)
$49.00In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
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Microsoft Excel Online: Adding Pictures and Shapes
$49.00In this course you will learn how to insert pictures and shapes, and format shapes. -
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Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions
$49.00In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions. -
Certificate IV in Retail Management (SIR40316)
$3,750.00This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager. COURSE DETAILS / ENQUIRE
