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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Advanced Diploma of Work Health and Safety (BSB60619)
$4,990.00This qualification reflects the role of individuals who apply advanced practical knowledge and skills to coordinate, facilitate and maintain a work health and safety (WHS) program. It is suited to those who possess significant work health and safety skills and knowledge; and wish to consolidate and build pathways to further educational and/or employment opportunities COURSE DETAILS / ENQUIRE -
Planning for Workplace Safety
$49.00This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan. -
Certificate III in Business (BSB30120)
$2,999.00Do you see yourself starting or building a career in office administration? Are you aiming to provide support to a team? The Certificate III in Business is suitable for all ages and provides the knowledge and skills required for employment in a variety of business settings. The course will provide you with the skills required to perform common business-related tasks such as producing documents and handling customers. It reflects the role of individuals in a variety of Business Services job roles. COURSE DETAILS / ENQUIRE -
Microsoft PowerPoint 365 Part 2: Using Additional Features
$49.00In this course you will learn how to review a presentation, insert links and online video and view a presentation. -
GDPR Readiness: Getting the Message Out
$49.00In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form. -
Microsoft Teams: Customizing You Teams Experience
$49.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Microsoft Word Online: Formatting Text and Paragraphs
$49.00In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text.