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Certificate III in Retail (SIR30216)
$2,900.00This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant. COURSE DETAILS / ENQUIRE -
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Lead the development of diverse workforces (BSBLDR521)
$600.00This unit describes the skills and knowledge required to lead the development of a diverse workforce. It covers supporting and engaging with a diverse workforce to maximise the benefit of diversity to the organisation. The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft Teams: Customizing You Teams Experience
$49.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Conducting Accurate Internet Research
$49.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Microsoft Word Online: Getting Started
$49.00In this course you will learn how to get started with Word Online, manage documents, work with text, find and replace text, change view options, and get help in Word Online.