-
Diploma of Business (BSB50120)
$5,250.00This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have front-line management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS -
Add to cart
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Microsoft OneNote Online: Getting Started
$49.00In this course you will learn how to get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks. -
Add to cart
Negotiating for Results (Audio)
$49.00In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Add to cart
Microsoft PowerPoint Online: Developing a PowerPoint Presentation
$49.00In this course you will learn how to build a presentation, edit text and objects, and format text and paragraphs.



























