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Microsoft Skype for Business 2016: Customizing Skype for Business
$49.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Skype for Business 2016: Joining Meetings and Calls
$49.00In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings. -
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Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
$49.00In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features. -
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Developing a Lunch and Learn Program
$49.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Certificate IV in Entrepreneurship and New Business (BSB40320)
$3,750.00Establishing good policies, and continuously monitoring that they are being implemented properly are inter alia important cornerstones of successfully managing a small business. The Certificate IV in Entrepreneurship and New Business enables students to learn the importance of this, while also learning how to establish and operate a business; a new venture as part of a larger organisation; ensure its viability and sustainability; learn how to solve a range of unpredictable problems; and analyse and evaluate information from a variety of sources. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS / ENQUIRE -
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Design and develop assessment tools (TAEASS502)
$600.00This unit describes the skills and knowledge required to design and to develop assessment tools used to guide the collection of quality evidence, including their application in formative, summative and recognition of prior learning (RPL) assessment. It applies to experienced practitioners responsible for the development and/or delivery of training and assessment products and services. No licensing, legislative or certification requirements apply to this unit at the time of publication.
