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Evaluate a training program (TAEDES505)
$600.00This unit describes the skills and knowledge required to evaluate a training program, by measuring the effectiveness of training in meeting workforce performance needs and capability requirements. In a NVR/AQTF context it can contribute to the continuous improvement cycle within a registered training organisation (RTO). It applies to those who have responsibility for delivery and assessment strategies in the training programs of an organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft Excel Online: Working with Data
$49.00In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Provide advanced facilitation practice (TAEDEL502)
$600.00This unit describes the skills and knowledge required to provide high-level facilitation, including reflective and continuous improvement practices, in a vocational education and training (VET) context. It applies to experienced teachers, trainers and assessors utilising a range of techniques, across a range of contexts, to create the best learning outcomes for learners within a vocational education context such as a Registered Training Organisation (RTO). No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
$49.00You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities.