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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Word Online: Formatting Text and Paragraphs
$49.00In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text. -
Certificate III in Business (BSB30120)
$3,999.00Do you see yourself starting or building a career in office administration? Are you aiming to provide support to a team? The Certificate III in Business is suitable for all ages and provides the knowledge and skills required for employment in a variety of business settings. The course will provide you with the skills required to perform common business-related tasks such as producing documents and handling customers. It reflects the role of individuals in a variety of Business Services job roles. COURSE DETAILS / ENQUIRE -
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Microsoft Excel Online: Formatting a Worksheet
$49.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
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Lead the development of diverse workforces (BSBLDR521)
$600.00This unit describes the skills and knowledge required to lead the development of a diverse workforce. It covers supporting and engaging with a diverse workforce to maximise the benefit of diversity to the organisation. The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Advanced Diploma of Leadership and Management (BSB60420)
$6,250.00This course will show you the four paths to discovering your own Core Purpose; explain the Rule of Three for effective leadership; and develop in you, the four capabilities required of leaders in any situation. Based on internationally renowned “Boost Business Results” coaching methodology and aligned to internationally accepted Units of Competency – this qualification has it all. COURSE DETAILS
