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Working with the Media: Creating a Positive Working Relationship
$49.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Project Management: All You Need to Know
$49.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. -
Microsoft Excel Online: Formatting a Worksheet
$49.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Microsoft OneNote Online: Working with Notes, Part Two
$49.00In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools. -
BSBWOR501 Manage personal work priorities and professional development
$0.00Set personal and work goals. Determine performance criteria, and measure success against set indicators. Setting and meeting work priorities. Developing and maintaining professional competence. Identify and participate in appropriate professional networks, associations and training opportunities.