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English as a Second Language: A Workplace Communications Primer
$49.00This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Microsoft PowerPoint Online: Working with SmartArt
$49.00In this course you will learn how to create, modify, and format SmartArt. -
Facilitate e-learning (TAEDEL501)
$600.00This unit describes the skills and knowledge required to establish, facilitate, monitor and review e-learning delivered via electronic media. It applies to individuals who use a range of specialised, technical and training competencies to engage with learners and others to facilitate e-learning No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft PowerPoint Online: Finishing Your Presentation
$49.00In this course you will learn how to apply animations and transitions, customize design options, work with comments, and co-author a presentation. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$49.00In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Introduction to HTML and CSS Coding Part 2: Performance and Organization
$49.00In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$49.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Promoting a Marketing Webinar
$49.00At the end of this course, you will be able to define the marketing objectives of your webinar, create an attendee avatar to connect with your target audience, create and use a lead magnet, develop a promotion strategy, explore the potential of a joint venture, and create a webinar marketing calendar. -
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.