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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft PowerPoint Online: Working with SmartArt
$49.00In this course you will learn how to create, modify, and format SmartArt. -
Time Management: Get Organized for Peak Performance (Audio)
$49.00In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
Growth Hacking
$49.00In this one-day course, you will learn how to: identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques of growth hacking, review and practice growth marketing strategies, identify the essentials of conversion and optimization, and create your own growth hacking plan. -
Microsoft PowerPoint Online: Working with Images and Shapes
$49.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Windows 10: May 2019 Update: Windows Settings and Storage
$49.00In this course you will learn how to use the updated Settings app, and use the updated Storage settings.