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Graduate Diploma of Management (Learning) (BSB80120)
$11,980.00This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others. This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability. The job roles that relate to this qualification may also include RTO Manager and RTO Director. COURSE DETAILS -
Digital Citizenship: Conducting Yourself in a Digital World
$49.00You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Develop and implement recognition strategies (TAEASS504)
$600.00This unit describes the skills and knowledge required to develop and implement a recognition strategy that may be used for recognition of current competencies against workplace or industry criteria, or recognition of prior learning (RPL) leading to completion of units of competency or qualifications. It requires the ability to prepare information and advice on recognition, to identify evidence-gathering opportunities and to evaluate a recognition-based assessment process. It also requires that all systems and instruments be validated by peers, industry or employers to determine fitness for purpose. It applies to those who work under limited supervision to develop procedures and documentation for recognition-based assessment for an organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Introduction to Microsoft Power BI: A Closer Look at Visualizations
$49.00In this course you will learn how to create and manage the following types of visualizations: matrixes, tables, charts,maps, gauges, cards, KPIs, and slicers. -
Microsoft OneNote Online: Working with Notes, Part One
$49.00In this course you will learn how to use formatting tools, and add images, tables, and other elements to a notebook.