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Microsoft Skype for Business 2016: Working with Messages and Contacts
$49.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view. -
Microsoft Word Online: Finalizing Your Document
$49.00In this course you will learn how to control page layout, use language tools, check the accessibility of a document, work with comments, and co-author documents. -
Collaboration
$49.00After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Skills You Need for Workplace Success
$49.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Business Ethics for the Office (Audio)
$49.00In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Manage ethical procurement strategy (BSBPRC505)
$600.00This unit describes the skills and knowledge required to employ ethical procurement processes and policies to identify suppliers’ contribution to improve the ethics of that specific supply chain, such as waste, water, emissions, materials, service and innovation. It applies to individuals who manage the ethical procurement of goods and/ or services from a variety of sources. While an individual may work closely with other staff members in the organisation, they have individual responsibility and autonomy to identify ethical procurement risks, develop management programmes and evaluate suppliers against organisation ethical procurement policies and procedures. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. -
The Professional Supervisor (Audio)
$49.00In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model, and Velsofts signature leadership assessment. -
Access resources and support to address foundation skills in vocational practice (TAELLN412)
$490.00This unit describes the skills and knowledge that vocational trainers and assessors need to access resources, which include collaboration with foundation skills specialists, in order to integrate foundation skills into a vocational training program. The unit applies to individuals who teach, train, assess and develop training and assessment resources. Competence in this unit does not indicate that a person is a qualified specialist adult language, literacy or numeracy practitioner. No licensing, legislative or certification requirements apply to this unit at the time of publication.