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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Research and develop units of competency (TAEDES504)
$600.00This unit describes the skills and knowledge required to research, and develop units of competency to address work functions and processes, work roles and work-related vocational outcomes. It applies to those who work under limited supervision and use a range of specialised analytical or managerial skills, in researching and developing units of competency. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Making Your Business Better
$49.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
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Building a Brand on Social Media
$49.00In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan. -
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Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts
$49.00In this course you will learn how to create and modify tables and charts. -
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Continuous Improvement with Lean
$49.00In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
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Working with the Media: Creating a Positive Working Relationship
$49.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Certificate IV in Business (BSB40120)
$3,500.00The Certificate IV in Business will enable you to maximise your use of digital technologies and develop your – critical thinking; business relationships; and communication strategies. Or you can select one of 9 specialisations (big data, administration, sustainability, leadership, finance, procurement, records and information management, cyber security or operations). Our enrolment team will help you to select an option that will equip you with an arsenal of skills that is a great match for your actual/intended job role. COURSE DETAILS / ENQUIRE -
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Apply research to training and assessment practice (TAERES501)
$600.00SAVE: Group Discounts for 5+ apply! This unit describes the skills and knowledge required to undertake research into educational theory, and apply this research to improve current training and assessment practice. It applies to those who need to develop skills in research in order to apply educational theory to improve current and future training, and assessment practice. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Conducting Accurate Internet Research
$49.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web.
