-
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft OneNote Online: Finalizing a Notebook
$49.00In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions. -
Lead the development of diverse workforces (BSBLDR521)
$600.00This unit describes the skills and knowledge required to lead the development of a diverse workforce. It covers supporting and engaging with a diverse workforce to maximise the benefit of diversity to the organisation. The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Introduction to HTML and CSS Coding Part 2: Responsive Web Design
$49.00In this course, you will learn how to use flexible layouts, media queries, and flexible media. -
Introduction to Microsoft Power BI: Introduction to the Power BI Web App
$49.00In this course you will learn how to use the Power BI web app, connect to data sources from the Power BI app, and se workspaces, dashboards, reports, and other Power BI app features. -
Manage project procurement (BSBPMG537)
$600.00This unit describes the skills and knowledge required to undertake procurement in projects. The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.