In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.

In this course you will learn about the appreciative inquiry process. To begin, youll explore its fundamental principles and the 4-D model. Youll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization.

In this course, you will learn how to launch Sway, create a new Sway project, create and manage cards, and manage Sway projects.