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Business Ethics for the Office (Audio)
$49.00In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
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Lead assessment validation process (TAEASS503)
$600.00This unit describes the skills and knowledge required to provide leadership in assessment validation processes. It applies to experienced practitioners who work under limited supervision and who are responsible for the validation of assessment processes, both internally and externally. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$49.00In this course you will learn how to create and modify tables, sort data, and filter data. -
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Women and Leadership: Owning Your Strengths and Skills
$49.00At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.
