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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Manage a supply chain (BSBPRC504)
$600.00This unit describes the skills and knowledge required to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives. It applies to individuals who are responsible for managing a supply chain in an organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. -
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Microsoft PowerPoint Online: Developing a PowerPoint Presentation
$49.00In this course you will learn how to build a presentation, edit text and objects, and format text and paragraphs. -
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Global Business Strategies
$49.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course. -
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Beyond Workplace Politics: Using Social and Emotional Competencies
$49.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
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Making Training Stick
$49.00In this course, youll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
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Microsoft Excel 365: Part 1: Formatting a Worksheet
$49.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
(In Train Out) Diploma of Training Design and Development (TAE50216)
$4,250.00Do you have experience in workplace training and assessment, on the job mentoring, teaching or facilitating learning and enjoy the creative side of your work, then this is the qualification for you. COURSE DETAILS / ENQUIRE
