-
Add to cart
Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
$49.00In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features. -
Add to cart
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate IV in Retail Management (SIR40316)
$4,250.00This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager. COURSE DETAILS / ENQUIRE -
Add to cart
Lead diversity and inclusion (BSBTWK501)
$600.00This unit describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace. The unit applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Identify and apply current sustainability education principles and practice to learning programs (TAESUS502)
$600.00This unit describes the skills and knowledge required to research, identify, evaluate and apply current sustainability education principles, and practice, to learning and teaching programs. It applies to experienced practitioners responsible for the development and/or delivery of learning and assessment services. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Business Ethics for the Office (Audio)
$49.00In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Add to cart
Initiate and lead applied research (BSBRES801)
$900.00This unit describes the skills and knowledge required to plan, conduct and report on applied research to influence strategic practices and outcomes within an organisational context. The unit also covers constructing an applied research strategy, using a range of applied research techniques, and analysing and presenting findings. It applies to leaders or managers using applied research to ensure learning can enhance individual, team and organisational performance. The intended purpose and approach to applied research may vary across a range of contexts and organisations. In this unit, the focus is on applied research to attain improved organisational outcomes. No licensing, legislation or certification requirements apply to this unit at the time of publication. -
Diploma of Human Resources Management (BSB50320)
$5,250.00If you enjoy bringing people and systems together, you’ll enjoy this course. You’ll learn how to plan for the workforce you want, how to get great people through effective recruitment and hiring, how to measure their performance and how to retain them through effective employee compensation strategies. COURSE DETAILS
