-
Add to cart
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Design and develop e-learning resources (TAEDES503)
$600.00This unit describes the skills and knowledge required to design and develop e-learning resources. It applies to those who work under limited supervision and use a range of specialised technical or managerial skills, to develop e-learning resources. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Lead diversity and inclusion (BSBTWK501)
$600.00This unit describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace. The unit applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
(In Train Out) Diploma of Vocational Education and Training (TAE50116)
$4,250.00Do you have (or are looking for) responsibility for the full range of activities associated with designing, conducting, assessing and evaluating training within an RTO, then this is the qualification for you. COURSE DETAILS / ENQUIRE -
Add to cart
Microsoft PowerPoint Online: Developing a PowerPoint Presentation
$49.00In this course you will learn how to build a presentation, edit text and objects, and format text and paragraphs. -
Add to cart
Drug-Related Problems (Dr Chris Alderman – 0.5 CPD Points)
Original price was: $50.00.$0.00Current price is: $0.00.Short description goes here -
Add to cart
Beyond Workplace Politics: Using Social and Emotional Competencies
$49.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Add to cart
Microsoft Skype for Business 2016: Joining Meetings and Calls
$49.00In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings.
