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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft PowerPoint 365 Part 2: Unique ShortCuts
$49.00In this course you will learn shortcuts for presenting, shortcuts to move between ribbons and panes and, shortcuts for editing slides and presentations. -
Diploma of Human Resources Management (BSB50320)
$3,999.00If you enjoy bringing people and systems together, you’ll enjoy this course. You’ll learn how to plan for the workforce you want, how to get great people through effective recruitment and hiring, how to measure their performance and how to retain them through effective employee compensation strategies. COURSE DETAILS -
Advanced Diploma of Leadership and Management (BSB60420)
$7,450.00This course will show you the four paths to discovering your own Core Purpose; explain the Rule of Three for effective leadership; and develop in you, the four capabilities required of leaders in any situation. Based on internationally renowned “Boost Business Results” coaching methodology and aligned to internationally accepted Units of Competency – this qualification has it all. COURSE DETAILS -
Introduction to Microsoft Power BI: Working with Data
$49.00In this course you will learn how to transform and sanitize data, use the Query Editor, model data, and manage relationships. -
Building an Online Business
$49.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Developing a Lunch and Learn Program
$49.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Microsoft Word Online: Getting Started
$49.00In this course you will learn how to get started with Word Online, manage documents, work with text, find and replace text, change view options, and get help in Word Online. -
Six Sigma: Entering the Dojo
$49.00Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships. -
(In Train Out) Diploma of Training Design and Development (TAE50216)
$4,250.00Do you have experience in workplace training and assessment, on the job mentoring, teaching or facilitating learning and enjoy the creative side of your work, then this is the qualification for you. COURSE DETAILS / ENQUIRE -
Online Tools for Small Business
$49.00At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business. -
Introduction to HTML and CSS Coding: Styling Text with CSS
$49.00In this course you will learn how to change the font-family of a section of text, change the font size of a section of text, use additional CSS text properties, including font-style, font-weight, line-height, and text-align, and use the CSS font style shorthand. -
Appreciative Inquiry
$49.00In this course you will learn about the appreciative inquiry process. To begin, youll explore its fundamental principles and the 4-D model. Youll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization. -
Microsoft PowerPoint 365 Part 2: Integrating Versions of PowerPoint
$49.00In this course you will learn how to identify versions of PowerPoint, identify differences in PowerPoint 365 and, use OneDrive to integrate flexibility.