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Certificate III in Retail (SIR30216)
$2,900.00This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant. COURSE DETAILS / ENQUIRE -
Certificate IV in Disability Support (CHC43121)
$3,750.00This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. COURSE DETAILS / ENQUIRE -
Address adult language, literacy and numeracy skills (TAELLN411)
$490.00This unit describes the skills and knowledge a vocational trainer or assessor requires to identify language, literacy and numeracy (LLN) skill requirements of training and the work environment, and to use resources and strategies that meet the needs of the learner group. The unit applies to individuals who teach, train, assess and develop resources. Competence in this unit does not indicate that a person is a qualified specialist adult language, literacy or numeracy practitioner. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Apply research to training and assessment practice (TAERES501)
$600.00SAVE: Group Discounts for 5+ apply! This unit describes the skills and knowledge required to undertake research into educational theory, and apply this research to improve current training and assessment practice. It applies to those who need to develop skills in research in order to apply educational theory to improve current and future training, and assessment practice. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft OneNote Online: Finalizing a Notebook
$49.00In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
$49.00You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
Microsoft Skype for Business 2016: Customizing Skype for Business
$49.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
Implement information and knowledge management systems (BSBINS501)
$600.00This unit describes the skills and knowledge required to organise training for an information and knowledge management system and to implement the use of the system. The unit applies to individuals who are responsible for ensuring relevant information and corporate knowledge are retained, accessible and improve business outcomes. It applies to information and knowledge management systems that comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Developing a High Reliability Organization
$49.00You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
Microsoft Excel 365: Part 1: Organizing Worksheet Data with Tables and Charts
$49.00In this course you will learn how to create and modify tables and charts.