In this course you will learn how to properly type HTML code, add basic elements, including headings, paragraphs, and breaks, and create a bulleted or numbered list.

In this course you will learn how to customize channels, and add tabs and connectors to a channel.

This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.