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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate III in Business (BSB30120)
$2,999.00Do you see yourself starting or building a career in office administration? Are you aiming to provide support to a team? The Certificate III in Business is suitable for all ages and provides the knowledge and skills required for employment in a variety of business settings. The course will provide you with the skills required to perform common business-related tasks such as producing documents and handling customers. It reflects the role of individuals in a variety of Business Services job roles. COURSE DETAILS / ENQUIRE -
Microsoft Skype for Business 2016: Getting Started
$49.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information. -
Coordinate health and wellness programs (BSBHRM531)
$600.00This unit describes the skills and knowledge required to coordinate programs with a health and wellbeing focus. The unit addresses coordination of the range of programs that would typically be associated with health and wellbeing such as stress management, smoking cessation, exercise and Employee Assistance Programs (EAPs). The unit applies to individuals who take responsibility for managing staff health and wellness programs or activities. It also has particular relevance for managers of human resources or diversity programs, frontline managers and specialist consultants responsible for promoting a balance between work demands and personal life. The individual may not be directly involved in delivering the programs. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Microsoft Teams: Using Other Communication Tools
$49.00In this course you will learn how to use chat, and manage meetings and files. -
Social Selling for Small Businesses
$49.00In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Introduction to HTML and CSS Coding: Getting Started with CSS
$49.00In this course you will learn how to add the