-
Lead assessment validation process (TAEASS503)
$600.00This unit describes the skills and knowledge required to provide leadership in assessment validation processes. It applies to experienced practitioners who work under limited supervision and who are responsible for the validation of assessment processes, both internally and externally. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
From Boss to Leader
$49.00After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence. -
Microsoft Excel 365: Part 1: Working with Data
$49.00In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Work in partnership with industry, enterprises and community groups (TAEICR501)
$600.00This unit describes the skills and knowledge required to work in partnership with industry, enterprises and community groups to provide a range of learning and development services. It covers preparing for the partnership as well as negotiating, implementing, maintaining, evaluating and reviewing the partnership arrangement. It applies to individuals within a Registered Training Organisation (RTO) who are planning to work in partnerships, or who are already working in partnership, with an organisation such as an industry group, enterprise or community group, to provide a learning and development service, or related service. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Logistics and Supply Chain Management
$49.00In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Microsoft Word Online: Formatting Text and Paragraphs
$49.00In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text. -
Microsoft OneNote Online: Finalizing a Notebook
$49.00In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions.