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Project Planning: All You Need to Know
$49.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Certificate III in Work Health and Safety (BSB30719)
$2,500.00Work Health and safety is the business of everyone. This entry-level qualification will equip skilled operators with the competencies required to take on Work Health and Safety (WHS) responsibilities in addition to their main duties. They may provide technical advice and support to a team and apply a range of competencies in varied work contexts. Qualifying learners will be equipped with an understanding of safety information, risk management, controlling safety incidents and effective safety consultation, which would inter alia enable them to fulfil the duties of ‘Work Health and Safety Assistant’. COURSE DETAILS / ENQUIRE -
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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Sway: Graphics and Design
$49.00In this course you will learn how to work with images, customize image display, and set design options. -
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Design Thinking: An Introduction
$49.00This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process.
