-
Add to cart
Microsoft Skype for Business 2016: Customizing Skype for Business
$49.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
Add to cart
Creating a Dynamite Job Portfolio (Audio)
$49.00In this course, youll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. Youll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Add to cart
Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Creating a Positive Work Environment
$49.00Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Add to cart
Microsoft Excel Online: Adding Pictures and Shapes
$49.00In this course you will learn how to insert pictures and shapes, and format shapes. -
Add to cart
Working Smarter: Using Technology to Your Advantage (Audio)
$49.00In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
