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Advanced Diploma of Leadership and Management (BSB60420)
$7,450.00This course will show you the four paths to discovering your own Core Purpose; explain the Rule of Three for effective leadership; and develop in you, the four capabilities required of leaders in any situation. Based on internationally renowned “Boost Business Results” coaching methodology and aligned to internationally accepted Units of Competency – this qualification has it all. COURSE DETAILS -
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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Working with the Media: Creating a Positive Working Relationship
$49.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
