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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Building an Online Business
$49.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Diploma of Human Resources Management (BSB50320)
$3,999.00If you enjoy bringing people and systems together, you’ll enjoy this course. You’ll learn how to plan for the workforce you want, how to get great people through effective recruitment and hiring, how to measure their performance and how to retain them through effective employee compensation strategies. COURSE DETAILS -
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Time Management: Get Organized for Peak Performance (Audio)
$49.00In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
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Microsoft Word Online: Working with Images
$49.00In this course you will learn how to insert images, resize images, and adjust image appearance. -
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Design and develop e-learning resources (TAEDES503)
$600.00This unit describes the skills and knowledge required to design and develop e-learning resources. It applies to those who work under limited supervision and use a range of specialised technical or managerial skills, to develop e-learning resources. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate IV in Leadership and Management (BSB40520)
$3,925.00GEM College aims to bring the “mind of the manager” into alignment with “the soul of the leader”. This is like teaching eagles to fly in formation – a powerful combination! In this course you will learn to identify barriers to your leadership, and the importance of contextual leadership. You will also learn about the personal skills and the systems and resources that are needed to support your business, club, community organisation or local school. COURSE DETAILS / ENQUIRE -
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Undertake organisational training needs analysis (TAETAS501)
$600.00This unit describes the skills and knowledge required to undertake a training needs analysis (TNA) to identify the training and assessment needs of an organisation. It applies to those working under limited supervision in roles that require them to work with organisations to identify training needs. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate III in Work Health and Safety (BSB30719)
$2,500.00Work Health and safety is the business of everyone. This entry-level qualification will equip skilled operators with the competencies required to take on Work Health and Safety (WHS) responsibilities in addition to their main duties. They may provide technical advice and support to a team and apply a range of competencies in varied work contexts. Qualifying learners will be equipped with an understanding of safety information, risk management, controlling safety incidents and effective safety consultation, which would inter alia enable them to fulfil the duties of ‘Work Health and Safety Assistant’. COURSE DETAILS / ENQUIRE
