This unit describes the skills and knowledge required to organise training for an information and knowledge management system and to implement the use of the system. The unit applies to individuals who are responsible for ensuring relevant information and corporate knowledge are retained, accessible and improve business outcomes. It applies to information and knowledge management systems that comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs). The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.