-
Add to cart
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Add to cart
Microsoft Teams: Getting Started
$49.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Diploma of Project Management (BSB50820)
$5,250.00When a business needs to improve/modify a process or change the business a process it can spell disaster if it isn’t managed in structured and ordered way. The solution is ‘project management’, which means that it must be done correctly and according to the expectations of stakeholders and/or clients. If you are an experienced Manager seeking to open career opportunities, or to enhance your current competencies, it is likely that you need project management skills. The Diploma of Project Management is the ideal qualification to equip you with these skills. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS / ENQUIRE -
Add to cart
Project Planning: All You Need to Know
$49.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.
























