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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Introduction to Microsoft Power BI: Working with Reports and Visualizations
$49.00In this course you will learn how to manage report pages, change report view options, work with visualizations and their data, and add static objects to a report. -
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Support the development of adult language, literacy and numeracy skills (TAELLN501)
$600.00This unit describes the skills and knowledge required to support adult learners to extend their language, literacy and numeracy skills within a workplace or community context. It requires a sound knowledge of the Australian Core Skills Framework (ACSF) and skills to extend own practice, and the practice of others. This unit applies to experienced trainers who provide leadership or guidance to others, and who deal with the language, literacy and numeracy (LLN) needs of learners for a Registered Training Organisation (RTO). No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft PowerPoint Online: Working with Tables
$49.00In this course you will learn how to create, edit, and format tables. -
Certificate IV in Project Management Practice (BSB40920)
$3,750.00This qualification is suitable for autonomous individuals who identify and apply project management skills and knowledge in a wide variety of contexts. Job titles for these roles may include contracts officers, project administrators, quality officers and small business operators. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS / ENQUIRE -
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Facilitate e-learning (TAEDEL501)
$600.00This unit describes the skills and knowledge required to establish, facilitate, monitor and review e-learning delivered via electronic media. It applies to individuals who use a range of specialised, technical and training competencies to engage with learners and others to facilitate e-learning No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Manage business risk (BSBOPS504)
$600.00This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Provide advanced facilitation practice (TAEDEL502)
$600.00This unit describes the skills and knowledge required to provide high-level facilitation, including reflective and continuous improvement practices, in a vocational education and training (VET) context. It applies to experienced teachers, trainers and assessors utilising a range of techniques, across a range of contexts, to create the best learning outcomes for learners within a vocational education context such as a Registered Training Organisation (RTO). No licensing, legislative or certification requirements apply to this unit at the time of publication.
