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Design Thinking: An Introduction
$49.00This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Microsoft Skype for Business 2016: Getting Started
$49.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information. -
Evaluate a training program (TAEDES505)
$600.00This unit describes the skills and knowledge required to evaluate a training program, by measuring the effectiveness of training in meeting workforce performance needs and capability requirements. In a NVR/AQTF context it can contribute to the continuous improvement cycle within a registered training organisation (RTO). It applies to those who have responsibility for delivery and assessment strategies in the training programs of an organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Business Ethics for the Office (Audio)
$49.00In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.