-
Microsoft Sway: Working with a Sway Project
$49.00In this course you will learn how to edit Sway projects, share a Sway project, and set Sway project options. -
E-Commerce Management
$49.00This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level. -
Collaboration
$49.00After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Manage project procurement (BSBPMG537)
$600.00This unit describes the skills and knowledge required to undertake procurement in projects. The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. -
Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Design Thinking: An Introduction
$49.00This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Microsoft Word Online: Inserting Objects
$49.00In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables. -
Microsoft PowerPoint Online: Finishing Your Presentation
$49.00In this course you will learn how to apply animations and transitions, customize design options, work with comments, and co-author a presentation.