This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge that vocational trainers need to identify the foundation skills requirements that are critical to vocational competence within a vocational training specification. It covers how to plan, design and address those requirements using integrated approaches. The unit applies to individuals who teach, train and assess; and those who develop training and assessment resources. Competence in this unit does not indicate that a person is a qualified specialist adult language, literacy or numeracy practitioner. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to develop and implement procedures to ensure the organisation meets its corporate governance obligations. It covers researching corporate governance trends, standards and practices, and establishing processes to promote compliance. It also includes reviewing compliance and taking corrective action on non-compliance. The unit applies to those who are responsible for monitoring and managing compliance to corporate governance requirements. No licensing, legislative or certification requirements apply to this unit at the time of publication.