This unit describes the skills and knowledge required to organise training for an information and knowledge management system and to implement the use of the system. The unit applies to individuals who are responsible for ensuring relevant information and corporate knowledge are retained, accessible and improve business outcomes. It applies to information and knowledge management systems that comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to design, and develop resources to support the learning process. It applies to those who use a range of specialised technical or managerial skills, to develop learning resources. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to support adult learners to extend their language, literacy and numeracy skills within a workplace or community context. It requires a sound knowledge of the Australian Core Skills Framework (ACSF) and skills to extend own practice, and the practice of others. This unit applies to experienced trainers who provide leadership or guidance to others, and who deal with the language, literacy and numeracy (LLN) needs of learners for a Registered Training Organisation (RTO). No licensing, legislative or certification requirements apply to this unit at the time of publication.