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Certificate IV in Project Management Practice (BSB40920)
$3,750.00This qualification is suitable for autonomous individuals who identify and apply project management skills and knowledge in a wide variety of contexts. Job titles for these roles may include contracts officers, project administrators, quality officers and small business operators. * Subsidies: Employers and Individuals eligible for subsidised training via industry tendering processes benefit from discounted group training. * Recognition: Individuals who have had significant experience in a given industry, in managing projects, or being members of a Project Team could be eligible for Recognition of Current Competencies, or Recognition of Prior Learning. COURSE DETAILS / ENQUIRE -
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Microsoft OneNote Online: Getting Started
$49.00In this course you will learn how to get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks. -
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Fostering Innovation
$49.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft PowerPoint 365 Part 2: Using Additional Features
$49.00In this course you will learn how to review a presentation, insert links and online video and view a presentation. -
Certificate IV in Leadership and Management (BSB40520)
$3,925.00GEM College aims to bring the “mind of the manager” into alignment with “the soul of the leader”. This is like teaching eagles to fly in formation – a powerful combination! In this course you will learn to identify barriers to your leadership, and the importance of contextual leadership. You will also learn about the personal skills and the systems and resources that are needed to support your business, club, community organisation or local school. COURSE DETAILS / ENQUIRE -
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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.
