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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Identify and apply current sustainability education principles and practice to learning programs (TAESUS502)
$600.00This unit describes the skills and knowledge required to research, identify, evaluate and apply current sustainability education principles, and practice, to learning and teaching programs. It applies to experienced practitioners responsible for the development and/or delivery of learning and assessment services. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Manage innovation and continuous improvement (BSBSTR601)
$1,000.00This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. The unit applies to individuals with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft PowerPoint Online: Getting Started
$49.00In this course you will learn how to get started with PowerPoint Online, create, edit, and view presentations, and get help in PowerPoint Online. -
Diploma of Leadership and Management (BSB50420)
$4,500.00This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources. COURSE DETAILS / ENQUIRE -
(In Train Out) Diploma of Vocational Education and Training (TAE50116)
$4,250.00Do you have (or are looking for) responsibility for the full range of activities associated with designing, conducting, assessing and evaluating training within an RTO, then this is the qualification for you. COURSE DETAILS / ENQUIRE
