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Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions
$49.00In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions. -
Being a Team Player
$49.00Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Identifying and Responding to Elder Abuse – (Monique McCloskey – 0.5 CPD Points)
Original price was: $50.00.$0.00Current price is: $0.00. -
Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.