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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Introduction to HTML and CSS Coding: Extended Styling Techniques using HTML and CSS
$49.00In this course you will learn how to use grouping elements, change the dimensions of a div block, and use the CSS box model to format your webpage. -
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Lead assessment validation process (TAEASS503)
$600.00This unit describes the skills and knowledge required to provide leadership in assessment validation processes. It applies to experienced practitioners who work under limited supervision and who are responsible for the validation of assessment processes, both internally and externally. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Teams: Communicating in Channels
$49.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
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Analyse and apply sustainability skills to learning programs (TAESUS501)
$600.00This unit describes the skills and knowledge required to identify explicit, and embedded, sustainability skills within training packages and accredited courses, document, and apply requirements to learning programs and resources associated with the development of competence. It applies to experienced practitioners responsible for the development and/or delivery of learning and assessment services. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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GDPR Readiness: Creating a Data Privacy Plan
$49.00After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
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Environmental Sustainability: A Practical Approach to Greening Your Organization
$49.00Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term greenwashing and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
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Microsoft PowerPoint 365 Part 2: Using Additional Features
$49.00In this course you will learn how to review a presentation, insert links and online video and view a presentation. -
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Develop and maintain strategic business networks (BSBTWK601)
$1,000.00The unit describes the skills and knowledge required to establish professional relationships and networks to support organisational objectives. The unit applies to individuals who hold significant accountability for the effective functioning and success of an organisation or work area. At this level, work will generally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision-making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Introduction to HTML and CSS Coding: Doing More with HTML
$49.00In this course you will learn how to add images in HTML, add links in HTML, and add tables in HTML.
