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Manage organisational customer service (BSBOPS505)
$600.00This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
Certificate III in Work Health and Safety (BSB30719)
$2,500.00Work Health and safety is the business of everyone. This entry-level qualification will equip skilled operators with the competencies required to take on Work Health and Safety (WHS) responsibilities in addition to their main duties. They may provide technical advice and support to a team and apply a range of competencies in varied work contexts. Qualifying learners will be equipped with an understanding of safety information, risk management, controlling safety incidents and effective safety consultation, which would inter alia enable them to fulfil the duties of ‘Work Health and Safety Assistant’. COURSE DETAILS / ENQUIRE -
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Microsoft Teams: Communicating in Channels
$49.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
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Integrate foundation skills into vocational training delivery (TAELLN413)
$490.00This unit describes the skills and knowledge that vocational trainers need to identify the foundation skills requirements that are critical to vocational competence within a vocational training specification. It covers how to plan, design and address those requirements using integrated approaches. The unit applies to individuals who teach, train and assess; and those who develop training and assessment resources. Competence in this unit does not indicate that a person is a qualified specialist adult language, literacy or numeracy practitioner. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Microsoft Excel Online: Formatting a Worksheet
$49.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
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Introduction to E-Mail Marketing
$49.00In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results. -
Graduate Diploma of Management (Learning) (BSB80120)
$11,980.00This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others. This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability. The job roles that relate to this qualification may also include RTO Manager and RTO Director. COURSE DETAILS -
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Introduction to HTML and CSS Coding: Styling Text with CSS
$49.00In this course you will learn how to change the font-family of a section of text, change the font size of a section of text, use additional CSS text properties, including font-style, font-weight, line-height, and text-align, and use the CSS font style shorthand.
