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Implement customer service strategies (BSBOPS404)
$490.00This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others. No licensing, legislative or certification requirements apply to this unit at the time of publication. -
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Creativity In The Workplace
$49.00After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques. -
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Microsoft Excel Online: Using Pivot-Tables
$49.00In this course you will learn how to insert PivotTables, work with PivotTable data, and sort and filter PivotTable data. -
Advanced Diploma of Work Health and Safety (BSB60619)
$4,990.00This qualification reflects the role of individuals who apply advanced practical knowledge and skills to coordinate, facilitate and maintain a work health and safety (WHS) program. It is suited to those who possess significant work health and safety skills and knowledge; and wish to consolidate and build pathways to further educational and/or employment opportunities COURSE DETAILS / ENQUIRE -
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Microsoft OneNote Online: Working with Notes, Part One
$49.00In this course you will learn how to use formatting tools, and add images, tables, and other elements to a notebook. -
Certificate III in Business (BSB30120)
$2,999.00Do you see yourself starting or building a career in office administration? Are you aiming to provide support to a team? The Certificate III in Business is suitable for all ages and provides the knowledge and skills required for employment in a variety of business settings. The course will provide you with the skills required to perform common business-related tasks such as producing documents and handling customers. It reflects the role of individuals in a variety of Business Services job roles. COURSE DETAILS / ENQUIRE
